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Starbucks announced this week that it is upgrading its enterprise networking capabilities and will pass on some of the benefit to customers in the form of free Wi-Fi.

In a multi-million pound deal, some 20,000 VoIP handsets will be issued to students so they can collaborate more easily using free calls, instant messaging, voice emails and streaming video. And it is not only the central Cambridge campus which is to benefit from the scheme, as some 200 sites around the UK are to be connected to the same system over the 18-month long rollout.

Research and Markets recently released its report “Success Factors for Hosted and Managed VoIP in Europe.” The report states that VoIP service is now the accepted method of communications for businesses of all sizes.